Employee Engagement blog-4
Having a committed and
engaged workforce is an important part to achieve the organizations goal,
targets . Organizations treat employees as its capital, there for managing
human capital to a productive pathway should be more defined and planned,
A study by Maniam Kaliannana, Samuel Narh Adjovu on the Effective
employee engagement and organizational success: a case study express few
important points about employee engagement, making employees
to feel the job and actively involved in the job is very much changeable. Employee
engagement is based on trust, integrity, two way commitment and communication
between an organisation and its members. It is an approach that increases the
chances of business success, contributing to organisational and individual
performance,
Productivity and
well-being. It varies from poor to great. It can be nurtured and dramatically
increased. (Armstrong,
M. 2000)Employee
engagement is about positive attitudes and behaviours leading to improved
business outcomes, in a way that they trigger and reinforce one another.
Tower Watson studied 50 firms over a
period of one year and this was what they found: organizations with high
employee engagement had 19 percent increase in operating income and about 28
percent earnings per share (EPS) growth. Inversely, those with low employee
engagement levels experienced more than 32 percent drop in operating income and
11 percent decline in EPS (McConnell, 2011) Well Fargo Company found in a
research study to ascertain internal drivers to business outcomes a correlation
between high employee engagement scores and business productivity. This leads
to chain of positive effects that gets customer satisfaction involved in the
equation (Tett, and Meyer, 1993).
Reilly and Brown (2008) noted that the terms ‘job satisfaction’, ‘motivation’ and ‘commitment’ are generally being replaced now in business by ‘engagement’ because it appears to have more descriptive force and face validity. Truss et al (2013: 2657) suggested that ‘engagement may constitute the mechanism through which HRM practitioners impact individual and organizational performance’
Reference
ManiamKaliannana,, Samuel NarhAdjovu
(2004)bEffective employee engagement and organizational success: a case
study,Global Conference on Business & Social Science
-2014, GCBSS-2014, 15th&
16th December,Kuala Lumpur
Armstrong, M. (2000).Performance
management: Key strategies and practical guidelines. London, UK: Kogan Page
Limited
McConnell (2011), “Businessunitlevel
relationship between employee satisfaction, employee engagement, and business
outcomes: a metaanalysis”,
Journal of Applied Psychology,
87(2):268-279
Tett, R.P. and Meyer, J.P. (1993),
“Job satisfaction, organizational mmitment, turnover intention, and turnover:
path analyses based on meta-analyticfindings”, Journal of Personnel Psychology,
Vol.46 No. 2, pp. 259-93

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